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FAQ'S
WHAT ARE LAB GROWN DIAMONDS & WHY SHOULD WE BUY THEM?

Lab grown diamonds are real diamonds. The only difference between lab grown diamonds and natural diamonds is their origin. Please refer to our Diamond Education page for more information. In a few words, lab-grown diamonds are a conflict-free and affordable alternative.

ARE YOUR DIAMONDS CERTIFIED?

Yes, all our diamonds are certified if they are 0.3 carats and up. This is an industry standard practice. Most of our certificates come from IGI, however, special requests can be made for them to be certified with other governing bodies such as GIA.

WHAT CERTIFICATION DOES THE BETTER DIAMOND HOLD?

We are an ACRA registered company with licenses from Singapore Police Force and Ministry of Law, regulated under the Precious Stones and Precious Metals (Prevention of Money Laundering and Terrorism Financing) Act 2019.

HOW DO I PLACE AN ORDER?

All our jewellery pieces are custom one-off pieces, so simply drop us a message about what you are after using this form and we will get back to you shortly to kick start your bespoke process.

I DO NOT SEE ANY DIAMONDS ON YOUR SITE, HOW DO I KNOW WHAT'S AVAILABLE?

Our inventory of diamonds have a high turnover rate which makes it challenging for us to update our inventory live on our site as its movement is so rapid. However, rest assured that we are more than likely to have what you are looking for. Alternatively, we can also look into growing a custom size and specification for you. Please leave us a message on our contact form or chat with us on Whatsapp through the widget in the bottom right of the screen. All confirmed orders for Bespoke jewellery are subjected to 50% down payment to initiate the project, of which cancellation will be subjected to the forfeit of full amount of the deposit.

DO YOU HAVE ANY DIAMONDS IN STORE THAT WE CAN VIEW IN PERSON?

We do not have stocks of diamond on hand. However, with the advancement of technology, we are able to view diamonds online in extreme detail (40x magnification which is more than enough with the naked eye) with 360˚ videos. In return, we pass on these savings to our customers where they get the exact diamond they are after, and at a fair price too. This also protects you as the customer where we are not biased to sell you inventory that we have on hand.